Frequently Asked Questions
Everything you need to know about shopping with Mudi.
How long will it take for my order to arrive?
Standard shipping usually takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is Mudi's return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your process and receive a prepaid shipping label.
How do I find my perfect fit?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite similar garment to ensure the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are Mudi products sustainably made?
Sustainability is core to Mudi. We prioritize organic cotton, recycled polyester, and ethical manufacturing practices. You can find specific material details on each individual product page.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.