Returns & Exchanges
At Mudi, we want you to love your fashion finds, which is why we offer a 30-day hassle-free return policy for all unworn items with original tags. If your purchase isn't a perfect fit, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Place the unworn items with original tags attached back into their original packaging or a secure box to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing